Client experience may be a new buzzword in the legal industry, but it’s fast emerging as a critical frontier on which law firms set apart from the competition. Today, clients have clear-cut expectations on what law firms should do to foster stronger relationships with them, and if they don’t experience that, they won’t think twice
For lawyers who are expected to be always efficient, precise, and accurate, it is surprising how often their business administration remains in disarray. That is the story for many firms that still rely on manual administration such as billing and invoicing. The era of timesheets and manual billing is not gone yet. Attorneys are still
Companies and professionals in most industries have always been willing to embrace or at least consider the idea of employees working from home. Some law firms, however, have always been resistant to the idea. It was only after the COVID-19 pandemic forced everyone to consider working from home that most law firms implemented the idea.
A recent survey of the performance of the legal practice in the United States in the year 2020 revealed that there are three main challenges law firms face today: Lawyers and the legal profession resisting change Difficulty in equipping staff with the latest technological knowledge Implementing new efficient and agile remote work systems These three issues have
Virtual law practice. It is the latest buzzword that has been taking the legal sector into a frenzy. Although legal practice technology has been around for some years now, the demand peaked since the start of the pandemic, forcing most organizations to work from home. Plus, the first-paced digital transformation experienced in the past decade has led
“It’s in society’s best interests to have the most outputs produced by the least inputs.” These are the words of Warren Buffet, a celebrated investor and one of the world’s wealthiest people. He believes that if your organization’s mundane, yet critical tasks can be done by a third party better and more cost-effectively than you